E-commerce has experienced remarkable growth in recent years, as an increasing number of people turn to online shopping for its convenience and accessibility. The future of e-commerce is exciting, offering new opportunities for growth and innovation. Staying ahead of the curve and embracing the future trends of e-commerce will be key to thriving in this evolving landscape.
In this article, we will highlight key emerging trends that are currently shaping or are expected to define the future of e-commerce.
Virtual Reality
Virtual reality is no longer a mere sci-fi concept; it has evolved into a groundbreaking technology that is paving the way for a more immersive and thrilling future. Imagine this: you're shopping online for a new pair of shoes, but instead of scrolling through an endless page of options, you can step into a virtual store and explore the latest styles in stunning 3D. And that's just the beginning.
With VR, you can venture into entire worlds and environments without leaving the comfort of your home. From attending virtual concerts and festivals to embarking on journeys to distant lands, the possibilities are truly boundless. Education is also expected to benefit from this innovative technology, as students can engage in interactive and immersive learning experiences. Additionally, social media and gaming are pushing the boundaries between virtual and reality like never before.
Whether you're a tech enthusiast or simply someone who loves new experiences, get ready to don your VR headset and dive into a whole new world of adventure and excitement.
Augmented Reality
Visualizing how a product seamlessly integrates into your daily life before committing to a purchase can often prove to be hard. Fortunately, the future of online shopping is now, and it brings with it the revolutionary concept of Augmented Reality (AR). Imagine the convenience of previewing how a brand-new sofa will complement your living room decor even before clicking that "Buy" button. With AR, this level of insight becomes a reality.
Augmented Reality is a groundbreaking technology that allows you to superimpose virtual products onto your physical surroundings, providing an authentic and immersive preview of your potential purchase. The beauty of AR lies in its accessibility; you can access this transformative tool through your trusty smartphone, smart glasses, or other handheld and wearable devices. The versatility of AR technology empowers consumers like never before.
AR is projected to surpass even Virtual Reality (VR) in terms of adoption. While the VR market is projected to reach a value of $67 billion by 2028, the global AR market is estimated to be worth a staggering $306 billion in the same year. This figure is greater than the VR market's value, underscoring the immense potential and demand for AR-driven experiences.
Shopify AR is a prime example of how this cutting-edge technology is transforming the retail landscape. Shopify AR leverages AR to assist customers in making informed purchasing decisions, ensuring that products align perfectly with their intended purposes.
Augmented Reality has arrived to deliver the ultimate shopping experience, offering a realistic preview of your prospective purchases and enhancing your confidence in every buying decision.
Read more about how Shopify changes the e-commerce landscape.
AI Assistants
In the near future, most individuals in developed countries will have the opportunity to enjoy the benefits of having an AI assistant that enhances their daily lives. Services such as Alexa, Google Home, and Apple HomePod are just the beginning; these assistants will significantly expand their capabilities beyond the confines of your home, effectively becoming your personal cognitive enhancement 24/7.
These advanced AI systems will not only have the ability to monitor your conversations, read your emails, and analyze your blood chemistry for health tracking, but they will also adapt to your preferences and assist you in problem-solving to help you achieve your goals.
Cryptocurrency
Attracting younger consumers is always a challenge, therefore businesses are expanding their payment options, and this now includes cryptocurrency. As the volatile nature of cryptocurrency prices gradually stabilizes over the next decade, it may become more appealing. Cryptocurrency has emerged as the latest buzzword, and it's here to stay. Not only does it offer your customers more payment choices, but it also has the potential to gain stability in the coming years.
Industry giants like Amazon and PayPal are taking notice. In the near future, they might even embrace cryptocurrency as a payment method. Moreover, consider the security aspect: most cryptocurrencies use blockchain technology, which records transactions transparently and tamper-proof, making it difficult to manipulate. According to Grandview Research, the global blockchain technology market is projected to grow from $6 billion in 2021 to a staggering $395 billion in 2028. This indicates that more industries will become familiar with blockchain and cryptocurrencies. Whether you're a small business owner or a corporate heavyweight, it's time to embrace the future of payments.
Autonomous Delivery Drones
Bid farewell to the days of waiting weeks for your online purchases to arrive. The future of e-commerce is expected to reach new heights with the revolutionary technology of autonomous delivery drones. These futuristic flying machines are set to transform the game for good reasons. Expensive shipping fees, the hassle of dealing with delivery drivers, and all the inconveniences of traditional shipping methods will start to eclipse.
Autonomous delivery drones are swift, efficient, and eco-friendly. They can swiftly transport packages to your doorstep, all while emitting fewer CO2 emissions and reducing the risk of accidents and human errors. Leading the charge in this exciting new field is Amazon Prime Air, which is in the final stages of testing delivery centers worldwide.
Meanwhile, UPS Flight Forward has partnered with CVS to deliver prescription medicines to seniors via drones, ensuring fast and efficient service for those in need. With the potential for even more advanced drone technology on the horizon, the sky is the limit for this transformative technology.
Social Media Commerce
Social media shopping, targets to create a seamless and enjoyable shopping experience, with no more frustrating website hopping or complicated checkout processes.
Social media giants like Facebook and Instagram have responded to customer’s needs for a smoother shopping experience. Thanks to Facebook Shops, Instagram Shoppable Posts etc, shopping for our favorite products has become a hassle-free endeavor.
However, the advantages don't just apply to consumers; businesses also have something to gain. The days of abandoned shopping carts are over, with over 50% of social media users using these platforms to research potential purchases. Laborious checkout processes, frustrating navigation, and lower conversion rates will start to decline.
Voice Commerce
In just a few short years, the US voice commerce industry is expected to grow by USD 55.68 billion. However, you might be surprised to discover that smart speakers aren't the sole players in this game. Virtual assistants on our reliable mobile devices are, in fact, responsible for the majority of voice interactions. It's akin to having a personal assistant right in your pocket. And let's not overlook the surging popularity of voice search in the realm of online shopping. Asking Siri or Alexa for product recommendations is becoming the standard practice, even influencing the ranking algorithms of search engines like Google and Bing.
Product Videos in e-commerce
According to Social Media Today, close to 60% of shoppers prefer watching videos over reading text descriptions. With videos, customers can witness products in action, gain a better understanding of their features and benefits, and even envision themselves using the product. Additionally, studies have shown that branded videos on social media boost the likelihood of purchases by an impressive 64%.
Product videos not only benefit customers but also excel in showcasing product demonstrations and collaborating with online influencers. Amazon is already embracing this strategy by using video formats for their product descriptions. Furthermore, with the rise of social media platforms like Instagram and TikTok, influencers have become the go-to source for product recommendations. Expect to see an influx of product videos filling your feeds in the near future. The era of tedious product descriptions is fading, making way for an exciting shopping future filled with engaging product videos.
Developing Countries Form a Huge New Market
By 2030, an astounding 90% of the world's population will be connected to the internet. This transformative force has reshaped our lives, work, and relationships. It's no longer a luxury reserved for the privileged; it's a way of life for billions. With already over 4.8 billion online today, it's hardly surprising that experts anticipate a staggering 7.5 billion internet users by 2030. In fact, this means nearly 90% of the projected 8.5 billion global population will be online.
This digital revolution is being propelled by emerging markets such as India, China, Brazil, Russia, and South Africa, which are on the verge of a technological explosion. These countries will add an additional 2.7 billion potential internet users. It's as if the entire world is about to become more interconnected than ever before, heralding incredible opportunities for businesses.
e-commerce companies, in particular, stand to benefit immensely from this global connectivity. Prepare for unparalleled chances to reach new audiences and expand into fresh markets.
Transform Your Business and Achieve Success with Solwey Consulting
The future of e-commerce is brighter than ever. With the internet as your playground, the possibilities are truly limitless.
At Solwey Consulting, we specialize in custom software development services, offering top-notch solutions to help businesses like yours achieve their growth objectives. With a deep understanding of technology, our team of experts excels in identifying and using the most effective tools for your needs, making us one of the top custom software development companies in Austin, TX.
Whether you need e-commerce development services or custom software consulting, our custom-tailored software solutions are designed to address your unique requirements. We are dedicated to providing you with the guidance and support you need to succeed in today's competitive marketplace.
If you have any questions about our services or are interested in learning more about how we can assist your business, we invite you to reach out to us. At Solwey Consulting, we are committed to helping you thrive in the digital landscape.